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Returns & Exchanges Policy
At Showcase Mockup Studio, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return it within 30 days of delivery for a full refund or exchange.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
2
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our studio inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing